Data Protection Notice

1. Data Controller

This notice is prepared under applicable personal data protection law for the worksmartbehumble.com website and related services.

WSBH is a technology provider of operations software for visa agencies. For website visitors and registered agencies, WSBH is the data controller; for customer, applicant and third-party personal data processed by agencies, the relevant agency is the data controller.

2. Agency Customer Data — Agency Is Responsible

For all customer personal data uploaded or processed on the platform by agencies (identity, passport copies, contact, financial documents, application forms, etc.), the agency alone is the data controller under applicable data protection law.

The agency must obtain and maintain all required explicit consents, notices and legal bases under applicable data protection law from its customers and data subjects. WSBH only provides technical processing on the agency's instructions under the platform agreement.

All data protection obligations, administrative fines, compensation claims and responses to data subject requests regarding customer data rest with the agency; WSBH is not the data controller for such data.

3. Data Categories (Platform Use)

• Agency user identity and contact details
• Session, security and access logs
• Platform usage and transaction logs
• Blockchain wallet addresses for USDT deposit tracking
• Support requests and communications

4. Purposes and Legal Bases

Data is processed to provide the service, ensure security, support, billing/subscriptions, legal compliance and service improvement, based on contract, legitimate interest, legal obligation and explicit consent where applicable.

5. Transfers

Data may be shared with hosting, email, SMS, payment and notification providers and authorities when legally required, in line with applicable data protection law. Cross-border transfers of agency customer data follow the agency's own data protection processes.

6. Your Rights

You may exercise your rights under applicable data protection law via worksmartbehumble.com contact channels. Requests regarding customer data must be directed to your agency.

WSBH responds to requests relating only to data for which it is the controller within the time limits required by applicable law; customer-data requests are forwarded to the relevant agency.

7. Retention Periods

Agency account data, security and transaction logs are retained for as long as necessary to provide the service, perform the contract, protect legitimate interests and meet legal obligations, then deleted, destroyed or anonymized.

Retention of agency customer data follows the agency's data protection obligations and platform instructions. WSBH stores such data only for the contract term and per panel settings.

8. Security Measures

WSBH applies technical and organizational measures including TLS/HTTPS encryption, access authorization, multi-tenant data isolation, regular backups, security updates and event logging.

The agency is responsible for account security, staff access rights and lawful collection of customer data. The agency must promptly notify WSBH of any suspected security incident.

9. WSBH as Data Processor

For agency customer data, WSBH acts as a data processor under applicable data protection law. Processing is carried out only on the agency's written instructions, under the platform agreement and the agency's data protection processes.

AI-assisted document analysis, form completion and notification modules process data per the agency's operational instructions; WSBH does not decide visa outcomes or make legal commitments on behalf of customers.

10. Updates and Contact

This notice may be updated; the current version is published at worksmartbehumble.com. Contact us via worksmartbehumble.com channels or [email protected] for questions.

11. Acknowledgement and Acceptance

By visiting the WSBH website (worksmartbehumble.com), creating an agency account or using the WSBH panel, you acknowledge that you have read, understood and accepted the Terms of Use, the Privacy Policy, the Data Protection Notice and the Cookie Policy.

You accept that your personal data will be processed for the purposes, on the legal bases and under the conditions described in these documents, and shared with the relevant service providers to the extent necessary to deliver the service. If you do not accept these documents, you should not use the website or the panel.

Changes to these documents are published at worksmartbehumble.com; continued use of the website or the panel after a change means you accept the current version.